A few words about COVID-19

To our valued business Partners, and associates of Custom Food Service:

With the global spread of COVID-19 reaching pandemic levels, it is critical that we all do our part to help reduce the spread and bring this virus under control.

At Custom Food Service, we take our obligation to do our part very seriously. The health and well-being of our people, customers, consumers, business partners and communities is of paramount importance to us. With this in mind, we are taking precautionary measures in our business and operating practices.

As a leading broadline distributor in the Arizona Marketplace, we already have strict safety policies and procedures in place. Our strong sanitation and food safety programs work as protection against this virus. We will continue to maintain these high standards. We are also leveraging our food safety knowledge to develop plans to enhance our business practices across the board.

As information some of the new measures implemented include:

• Employees are working from home whenever possible and where that is not possible, we are taking additional precautions, including creating work areas that maximize social distance when we can.

• We are limiting in person meetings whenever possible and leveraging technology to facilitate meetings and other interactions as much as possible.

• We are restricting visitors to our offices and sites.

• We are restricting in-person visits with suppliers, or other business partners.

• We have cancelled all business travel.

Of course, anyone experiencing any symptoms is required to stay home and self quarantine until a proper medical diagnosis can be obtained. 

We have established a Task Force led by Company Ownership that constantly monitors developments as they occur in order to further adapt our policies and practices as, new information becomes available.

We are also continuously raising awareness on the basic behaviors (i.e., Handwashing for 20 seconds, gatherings of less than 10 people, etc…) that will help us all get through in the quickest way possible. 

At the present time, our company is only minimally impacted. We continue to ship as normal and we have not experienced any significant issues with our ability to procure necessary supplies. We will continue to work very closely with our supply chain partners and given that the situation is extremely fluid, we will continue to engage in thorough contingency planning and good communication with all of our partners.

We recognize that our food and beverage products are essential in nourishing people, and in keeping your business viable and moving forward in times like these. We are committed to operating our business with excellence, maintaining operational stability and the health of our people, and being vigilant in the steps we are taking to mitigate the risk of the disease. 

Please feel free to reach out for us at anytime should you have a question or concern, 


Your Local Business Partners at Custom Food Service.